Hyster enjoys a wonderful relationship with the majority of its customers due its focus on producing total customer satisfaction through its world class manufacturing. Our goal is to anticipate the requirements of all our clients along with deal with them with lift trucks which deliver the dependability, the value and the performance which they truly need.
Hyster completely believes in starting with the client. The company conducts yearly focus groups and provides on-going voice of customer research which is conducted both on-line as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machinery are subjected to environmental, virtual and physical tests, so as to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate excellence from the beginning, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits really hold each worker responsible for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster offers a huge array of features. The company has remained fully devoted to its key focus on quality and safety, on being innovative each and every time, and by providing some of the best material handling equipment on the market. These are just some of the reasons why Hyster has become a leader within the industry.